PXP incident

Incident 1331053 - Service Disruption for BankTransferRedirectDeposit

Ongoing since 04:03 PM UTC, affecting Transaction Processing.

monitoring Oct 23, 2026, 04:06 PM UTC

Provider has informed that there were issues with their participating banks. We are seeing an improvement in success rate since 15:45 UTC. We are monitoring the situation to ensure stability. We will provide a final update once we confirm the issue is fully resolved. For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

Started
Oct 23, 2026, 04:03 PM UTC
Resolved
Ongoing
Duration
● 5h 8m
Detected by Pingoru
Oct 23, 2026, 04:03 PM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Oct 23, 2026, 04:03 PM UTC

    We are currently investigating a service disruption affecting BankTransferRedirectDeposit. Our teams are working with provider to identify the root cause and will provide an update as soon as we have more information. Start Time 15:20 PM For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

  2. monitoring Oct 23, 2026, 04:06 PM UTC

    Provider has informed that there were issues with their participating banks. We are seeing an improvement in success rate since 15:45 UTC. We are monitoring the situation to ensure stability. We will provide a final update once we confirm the issue is fully resolved. For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

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