PXP incident

Incident 1251616 - Service Disruption for Interac Deposits and Withdrawals

Resolved after 7 minutes, affecting Transaction Processing, on April 19, 2026.

resolved Apr 19, 2026, 09:36 AM UTC

Provider confirmed there were service delays associated with the Interac maintenance have now stabilized. The approval rate is back to normal since 09:15 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.

Started
Apr 19, 2026, 09:29 AM UTC
Resolved
Apr 19, 2026, 09:36 AM UTC
Duration
7m
Detected by Pingoru
Apr 19, 2026, 09:29 AM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Apr 19, 2026, 09:29 AM UTC

    We are currently investigating a service disruption affecting Interac Deposits and Withdrawals. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information. Start Time 08:05 For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

  2. resolved Apr 19, 2026, 09:36 AM UTC

    Provider confirmed there were service delays associated with the Interac maintenance have now stabilized. The approval rate is back to normal since 09:15 AM UTC. PXP Tech Team will continue to monitor the transactions for stability. PXP systems are operating normally.

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