Resolved after 58 minutes, affecting Products and Products (Products — Contact Centre), on June 4, 2026.
We are investigating an incident affecting the Contact Centre Agent Application. Customers may experience delays in queued requests connecting to available agents. Our engineering teams are actively working to resolve this. We apologise for the disruption and will provide an update as soon as we have more information.
Affected components
Update timeline
- investigating Jun 04, 2026, 08:19 AM UTC
We are investigating an incident affecting the Contact Centre Agent Application. Customers may experience delays in queued requests connecting to available agents. Our engineering teams are actively working to resolve this. We apologise for the disruption and will provide an update as soon as we have more information.
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