Resolved after 31 minutes, affecting Products and Products (Products — Contact Centre), on May 5, 2026.
We are currently investigating an incident affecting the Puzzel Contact Centre Agent Application. Customers may be experiencing issues logging in to the Agent Application. Our Engineering teams are currently investigating this issue as a priority. We apologise for the potential impact of this incident on you and your business.
Affected components
Update timeline
- investigating May 05, 2026, 01:12 AM UTC
We are currently investigating an incident affecting the Puzzel Contact Centre Agent Application. Customers may be experiencing issues logging in to the Agent Application. Our Engineering teams are currently investigating this issue as a priority. We apologise for the potential impact of this incident on you and your business.
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