Public Cloud incident
[EU-WEST-PAR][Storage] - Object storage S3 Standard Incident Notification
Public Cloud experienced a major incident on July 23, 2026 affecting EU-WEST-PAR-A and EU-WEST-PAR-B and 1 more component, lasting 17h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 23, 2026, 07:14 PM UTC
We are currently investigating an incident affecting our Storage offering, which is causing temporary issue in the EU-WEST-PAR region. Here are some supplementary details : Start time : 23/07/2026 18:00 UTC Impacted Service(s) : Intermittent HTTP 503 errors may affect object upload and download operations. Customers Impact : Customers may experience issues downloading or uploading their objects due to 503 errors. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- monitoring Jul 23, 2026, 11:30 PM UTC
We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Update : The services s are operational again since 23/07/2026 23:15 UTC. Ongoing Actions : Our team will monitor the situation. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jul 24, 2026, 12:58 PM UTC
We are pleased to inform you that the incident affecting our Storage offering has been resolved. Start time : 23/07/2026 18:00 UTC End time : 23/07/2026 23:15 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.