Public Cloud incident

[GLOBAL][Cloud Databases] - MYSQL Database incident notification

Minor Ongoing View vendor source →

Public Cloud is currently experiencing a minor incident affecting BHS and DE and 1 more component, which began 7h ago. The vendor's full update timeline is below.

Started
Oct 17, 2026, 08:48 AM UTC
Resolved
Ongoing
Duration
● 7h 22m
Detected by Pingoru
Oct 17, 2026, 08:48 AM UTC

Affected components

BHSDEGRAEU-SOUTH-MILAP-SOUTH-MUMEU-WEST-PARRBXSBGSGPUS-EAST-VA

Update timeline

  1. investigating Oct 17, 2026, 08:48 AM UTC

    We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region. Here are some supplementary details : Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.