Public Cloud incident

[GLOBAL][AI & Machine Learning] - Qwen3.5-397B-A17B incident notification

Major Ongoing View vendor source →

Public Cloud is currently experiencing a major incident affecting AI & Machine Learning || AI Endpoint, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 07:46 AM UTC
Resolved
Ongoing
Duration
● 3h 7m
Detected by Pingoru
Jun 04, 2026, 07:46 AM UTC

Affected components

AI & Machine Learning || AI Endpoint

Update timeline

  1. identified Jun 04, 2026, 07:46 AM UTC

    We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary issue for the model Qwen3.5-397B-A17B. Here are some supplementary details : Start time : 03/06/2026 22:30 UTC Impacted Service(s) : The AI endpoint Qwen3.5-397B-A17B is not reachable. Customers Impact : Customers are temporarily unable to access their endpoint model. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.