Public Cloud incident

[WAW1][Compute - Instance] - Compute Instance Incident Notification

Public Cloud experienced a minor incident on September 22, 2026 affecting WAW1, lasting 17h 34m. The incident has been resolved; the full update timeline is below.

Started: Sep 22, 2026, 03:45 PM UTC
Resolved: Sep 23, 2026, 09:19 AM UTC
Duration: 17h 34m
Detected by Pingoru: Sep 22, 2026, 03:45 PM UTC

Affected components

WAW1

Update timeline

identified Sep 22, 2026, 03:45 PM UTC

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offering in the specific WAW1 region. Here are some supplementary details : Start time : 22/09/2026 13:07 UTC Impacted Service(s) : Some instances in the WAW1 region are temporarily unreachable. Customers Impact : Some customers are temporarily unable to access instances located in the specified region. Root Cause : https://network.status-ovhcloud.com/incidents/jy9dbvzlrzyw Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
monitoring Sep 22, 2026, 05:43 PM UTC

Since 16:45 UTC, the actions taken have improved the situation and restored all services. Monitoring remains active to ensure long-term stability. We apologize for any inconvenience caused and appreciate your understanding.
resolved Sep 23, 2026, 09:19 AM UTC

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 23/09/2026 13:07 UTC End time : 23/09/2026 17:09 UTC Root Cause : https://network.status-ovhcloud.com/incidents/jy9dbvzlrzyw We apologize for any inconvenience caused and appreciate your understanding.