Public Cloud incident
[EU/CA/MUM][Network] - API Network incident notification
Ongoing since 09:55 AM UTC, affecting BHS1 and BHS1 and 1 more.
We are continuing to investigate this issue.
Affected components
Update timeline
- investigating Nov 11, 2026, 09:55 AM UTC
We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue. Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- investigating Nov 11, 2026, 10:00 AM UTC
We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue. Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- investigating Nov 11, 2026, 10:02 AM UTC
We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue. Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- investigating Nov 11, 2026, 10:05 AM UTC
We are continuing to investigate this issue.
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