ProdataKey incident

Communication Interruption for some Cloud Nodes

Minor Resolved View vendor source →

ProdataKey experienced a minor incident on September 24, 2026 affecting Cloud Link and PDK.IO management, lasting 1h 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2026, 05:00 PM UTC
Resolved
Sep 24, 2026, 06:43 PM UTC
Duration
1h 43m
Detected by Pingoru
Sep 24, 2026, 05:00 PM UTC

Affected components

Cloud LinkPDK.IO management

Update timeline

  1. identified Sep 24, 2026, 05:00 PM UTC

    We have identified an issue affecting communication between some Cloud Nodes and pdk.io and are working on a fix.

  2. monitoring Sep 24, 2026, 05:43 PM UTC

    A fix has been implemented and we are monitoring the situation.

  3. resolved Sep 24, 2026, 06:43 PM UTC

    This incident has been resolved.