Is ProdataKey down?

Last checked 2m ago
Current status
ProdataKey is up

No incidents right now.

Official status page: https://status.pdk.io · Polled every 5 minutes · 5 components tracked

ProdataKey is operational right now. Last checked 2m ago; the most recent incident resolved 31d ago.

Real-time ProdataKey status, recent outages, and incident history — pulled directly from ProdataKey's official status page at https://status.pdk.io every 5 minutes. Pingoru tracks 5 ProdataKey services and has captured 2 incidents in the last 90 days (99.33% uptime). Get email, Slack, Discord, or webhook alerts the moment ProdataKey reports a new incident — free for 5 monitors, no credit card.

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ProdataKey uptime 99.33% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 59m
    Started May 13, 2026, 03:03 PM UTC · Resolved May 13, 2026, 05:03 PM UTC
    PDK.IO management
    Timeline · 3 updates
    • investigating · May 13, 2026, 03:03 PM UTC

      We are investigating reports of slowness navigating various parts of PDK.IO. While slowness is occasionally occurring, PDK.IO remains fully operational as well as all access control functions on site

    • monitoring · May 13, 2026, 03:27 PM UTC

      We have identified an issue causing slowness on pdk.io and have taken remediation steps to alleviate the delays.  We will continue to monitor the situation and post further updates as necessary.

    • resolved · May 13, 2026, 05:03 PM UTC

      We have confirmed that our remediation steps have resolved the issue. We appreciate your patience while our teams investigated and resolved this issue.

    Latest: We have confirmed that our remediation steps have resolved the issue. We appreciate your patience while our teams investigated and resolved this issue.

  2. Resolved 17h 24m
    Started May 11, 2026, 10:07 PM UTC · Resolved May 12, 2026, 03:32 PM UTC
    Cloud Link
    Timeline · 4 updates
    • investigating · May 11, 2026, 10:07 PM UTC

      We are investigating an issue where Systems Health shows a Warning despite Cloud Nodes reporting as online. If a system is unresponsive, a Cloud Node reboot may restore health. Additional info will be posted here and status.pdk.io. PDK is designed to continue to provide on-site door control in these cases through our Continuity architecture. If a system is unresponsive, a Cloud Node reboot may restore health. Our team is actively investigating the cause of this issue. Additional updates will be provided as more information becomes available.

    • investigating · May 12, 2026, 03:56 AM UTC

      Some Cloud Nodes may appear Online in System Health but may not be connected. Our investigation remains ongoing, and remediation efforts continue. Physical access should not be impacted while Cloud Nodes remain in Continuity mode.

    • monitoring · May 12, 2026, 05:06 AM UTC

      PDK Engineers have implemented remediation steps for the Cloud Node connectivity issue, and we believe the issue has been resolved. Cloud Nodes that were previously affected should now be recovering normal connectivity and status reporting. Our teams are continuing to actively monitor system performance to confirm stability. Physical access at affected sites should not have been compromised during this issue, as Cloud Nodes remained in Continuity mode and continued processing access decisions locally. Additional updates will be provided if needed.

    • resolved · May 12, 2026, 03:32 PM UTC

      PDK Engineers have identified and fully resolved the issue affecting Cloud Node connectivity and status reporting. Cloud Nodes should now be operating normally, and System Health status should accurately reflect their connectivity. Physical access at affected sites was not expected to be compromised during this issue, as Cloud Nodes remained in Continuity mode and continued processing access decisions locally. We appreciate your patience while our teams investigated and resolved this issue.

    Latest: PDK Engineers have identified and fully resolved the issue affecting Cloud Node connectivity and status reporting. Cloud Nodes should now be operating normally, and System Health s…

Outage history

Past 90 days · 2 incidents View full outage history →