ProdataKey incident

Delay in Event Reporting and Webhooks

Notice Resolved View vendor source →

ProdataKey experienced a notice incident on August 17, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2026, 04:00 AM UTC
Resolved
Aug 17, 2026, 04:00 AM UTC
Duration
—
Detected by Pingoru
Aug 17, 2026, 04:00 AM UTC

Update timeline

  1. resolved Aug 17, 2026, 03:09 PM UTC

    At about 10 PM MDT on August 16th, an issue began to affect Live Events and Webhooks. We identified the cause and Live Events and Webhooks were fully functioning as expected by August 17 at 6:55 AM MDT while historical reporting of events was fully functioning by about 8:30 AM MDT.