Resolved after 21 hours 15 minutes, affecting API and SchoolCareWorks Main Site and 1 more, on February 5, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
APISchoolCareWorks Main SiteDayCareWorks Main Site
Update timeline
- investigating Feb 05, 2025, 05:29 PM UTC
SCW is currently experiencing decreased performance. Our engineers are actively investigating the issue and working towards a resolution. We will continue to send updates here
- identified Feb 05, 2025, 05:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 05, 2025, 07:01 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2025, 02:44 PM UTC
This incident has been resolved.
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