Prisma Cloud incident

Temporary performance degradation in the prisma APP

Resolved on July 21, 2026.

resolved Jul 21, 2026, 03:30 AM UTC

prisma APP experienced a temporary performance degradation. The issue was investigated, the root cause was identified, and corrective actions were implemented. The degradation may have caused brief periods of service unavailability for some users. Performance has been restored, and the application is operating normally.

Started
Jul 21, 2026, 03:30 AM UTC
Resolved
Jul 21, 2026, 03:30 AM UTC
Duration
–
Detected by Pingoru
Jul 21, 2026, 03:30 AM UTC

Update timeline

  1. resolved Jul 21, 2026, 03:30 AM UTC

    prisma APP experienced a temporary performance degradation. The issue was investigated, the root cause was identified, and corrective actions were implemented. The degradation may have caused brief periods of service unavailability for some users. Performance has been restored, and the application is operating normally.

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