Prisma by Palo Alto incident

Intermittent Connectivity Issues Affecting Explicit Proxy (SWG) in the Americas and EMEA regions

Ongoing since 06:53 PM UTC, affecting Prisma Access: Explicit Proxy.

monitoring Nov 07, 2026, 09:13 PM UTC

A fix has been implemented. We are actively monitoring to ensure full restoration of services.

Started
Nov 07, 2026, 06:53 PM UTC
Resolved
Ongoing
Duration
● 2h 52m
Detected by Pingoru
Nov 07, 2026, 06:53 PM UTC

Affected components

Prisma Access: Explicit Proxy

Update timeline

  1. investigating Nov 07, 2026, 06:53 PM UTC

    An incident has been identified. We are actively investigating to restore services.

  2. monitoring Nov 07, 2026, 09:13 PM UTC

    A fix has been implemented. We are actively monitoring to ensure full restoration of services.

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