Prisma by Palo Alto incident

Prisma SD-WAN Stats and Flow log degraded

Resolved after 20 hours 6 minutes, affecting Prisma SDWAN: Metrics & Stats, on October 23, 2026.

monitoring Oct 23, 2026, 12:13 PM UTC

A fix has been implemented. We are actively monitoring to ensure full restoration of services.

Started
Oct 23, 2026, 09:54 AM UTC
Resolved
Oct 24, 2026, 06:00 AM UTC
Duration
20h 6m
Detected by Pingoru
Oct 23, 2026, 09:54 AM UTC

Affected components

Prisma SDWAN: Metrics & Stats

Update timeline

  1. investigating Oct 23, 2026, 09:54 AM UTC

    An incident has been identified. We are actively investigating to restore services.

  2. monitoring Oct 23, 2026, 12:13 PM UTC

    A fix has been implemented. We are actively monitoring to ensure full restoration of services.

  3. resolved Oct 24, 2026, 06:00 AM UTC

    The incident has been fully resolved and all services are operational.

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