Prisma by Palo Alto incident
CIE is experiencing disruption in Spain Region
Minor Vendor's status page →
Resolved after 22 hours, affecting Cloud Identity Engine, on October 24, 2026.
A fix has been implemented. We are actively monitoring to ensure full restoration of services.
Affected components
Cloud Identity Engine
Update timeline
- investigating Oct 24, 2026, 06:43 PM UTC
Cloud Identity Engine is currently experiencing service degradation in the Spain region. We are actively investigating the issue .
- monitoring Oct 24, 2026, 08:33 PM UTC
A fix has been implemented. We are actively monitoring to ensure full restoration of services.
- resolved Oct 25, 2026, 04:43 PM UTC
The incident has been fully resolved and all services are operational.
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