Prisma by Palo Alto incident

Intermittent failure of LogViewer in Poland(PL) Region

Resolved after 12 hours 39 minutes, affecting Strata Cloud Manager: Visibility & Reporting, on October 30, 2026.

investigating Oct 30, 2026, 02:13 AM UTC

An incident has been identified. We are actively investigating to restore services.

Started
Oct 30, 2026, 02:13 AM UTC
Resolved
Oct 30, 2026, 02:53 PM UTC
Duration
12h 39m
Detected by Pingoru
Oct 30, 2026, 02:13 AM UTC

Affected components

Strata Cloud Manager: Visibility & Reporting

Update timeline

  1. investigating Oct 30, 2026, 02:13 AM UTC

    An incident has been identified. We are actively investigating to restore services.

  2. resolved Oct 30, 2026, 02:53 PM UTC

    The incident has been fully resolved and all services are operational.

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