Prisma by Palo Alto incident

SLS EU Receptor Down

Resolved after 4 hours 55 minutes, affecting Strata Logging Service, on October 9, 2026.

monitoring Oct 09, 2026, 05:32 AM UTC

A fix has been implemented. We are actively monitoring to ensure full restoration of services.

Started
Oct 09, 2026, 05:28 AM UTC
Resolved
Oct 09, 2026, 10:23 AM UTC
Duration
4h 55m
Detected by Pingoru
Oct 09, 2026, 05:28 AM UTC

Affected components

Strata Logging Service

Update timeline

  1. investigating Oct 09, 2026, 05:28 AM UTC

    An incident has been identified. We are actively investigating to restore services.

  2. monitoring Oct 09, 2026, 05:32 AM UTC

    A fix has been implemented. We are actively monitoring to ensure full restoration of services.

  3. resolved Oct 09, 2026, 10:23 AM UTC

    The incident has been fully resolved and all services are operational.

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