Prisma by Palo Alto incident
Certificate issuance failure. Impacts UI workflows only; API workflows unaffected.
Major Vendor's status page →
Resolved after 2 hours 31 minutes, affecting Next-Gen Trust Security (NGTS), on October 13, 2026.
A fix has been implemented. We are actively monitoring to ensure full restoration of services.
Affected components
Next-Gen Trust Security (NGTS)
Update timeline
- investigating Oct 13, 2026, 06:56 PM UTC
An incident has been identified. We are actively investigating to restore services.
- monitoring Oct 13, 2026, 09:18 PM UTC
A fix has been implemented. We are actively monitoring to ensure full restoration of services.
- resolved Oct 13, 2026, 09:27 PM UTC
The incident has been fully resolved and all services are operational.
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