Prisma by Palo Alto incident

SCM Dashboards Impaired in US

Resolved after 1 day 7 hours, affecting Strata Cloud Manager: Visibility & Reporting and Strata Cloud Manager: Visibility & Insights, on October 14, 2026.

monitoring Oct 14, 2026, 07:49 PM UTC

A fix has been implemented. We are actively monitoring to ensure full restoration of services.

Started
Oct 14, 2026, 06:03 PM UTC
Resolved
Oct 16, 2026, 01:05 AM UTC
Duration
1d 7h
Detected by Pingoru
Oct 14, 2026, 06:03 PM UTC

Affected components

Strata Cloud Manager: Visibility & ReportingStrata Cloud Manager: Visibility & Insights

Update timeline

  1. investigating Oct 14, 2026, 06:03 PM UTC

    An incident has been identified. We are actively investigating to restore services.

  2. monitoring Oct 14, 2026, 07:49 PM UTC

    A fix has been implemented. We are actively monitoring to ensure full restoration of services.

  3. resolved Oct 16, 2026, 01:05 AM UTC

    The incident has been fully resolved and all services are operational.

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