Prisma by Palo Alto incident
Prisma Access: Cloud Networking issue - UK location
Minor Vendor's status page →
Resolved after 18 hours 45 minutes, affecting Prisma Access: Mobile Users and Prisma Access: Remote Networks and 1 more, on October 20, 2026.
An incident has been identified. We are actively investigating to restore services.
Affected components
Prisma Access: Mobile UsersPrisma Access: Remote NetworksPrisma Access: Service connectionsPrisma Access: Explicit Proxy
Update timeline
- investigating Oct 20, 2026, 06:49 AM UTC
An incident has been identified. We are actively investigating to restore services.
- resolved Oct 21, 2026, 01:34 AM UTC
The incident has been fully resolved and all services are operational.
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