Prisma by Palo Alto incident

SCM UI disrupted in UK region

Major Vendor's status page →

Resolved after 1 day 1 hour, affecting Strata Cloud Manager: Cloud Manager, on October 20, 2026.

monitoring Oct 20, 2026, 12:52 PM UTC

A fix has been implemented. We are actively monitoring to ensure full restoration of services.

Started
Oct 20, 2026, 07:29 AM UTC
Resolved
Oct 21, 2026, 08:32 AM UTC
Duration
1d 1h
Detected by Pingoru
Oct 20, 2026, 07:29 AM UTC

Affected components

Strata Cloud Manager: Cloud Manager

Update timeline

  1. investigating Oct 20, 2026, 07:29 AM UTC

    An incident has been identified. We are actively investigating to restore services.

  2. investigating Oct 20, 2026, 09:24 AM UTC

    Severity changed from degraded to disruption

  3. monitoring Oct 20, 2026, 12:52 PM UTC

    A fix has been implemented. We are actively monitoring to ensure full restoration of services.

  4. resolved Oct 21, 2026, 08:32 AM UTC

    The incident has been fully resolved and all services are operational.

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