Prisma by Palo Alto incident

China SLS UI degraded

Major Vendor's status page →

Resolved after 2 days 20 hours, affecting Strata Logging Service, on October 21, 2026.

monitoring Oct 21, 2026, 06:38 PM UTC

A fix has been implemented. We are actively monitoring to ensure full restoration of services.

Started
Oct 21, 2026, 11:10 AM UTC
Resolved
Oct 24, 2026, 08:08 AM UTC
Duration
2d 20h
Detected by Pingoru
Oct 21, 2026, 11:10 AM UTC

Affected components

Strata Logging Service

Update timeline

  1. investigating Oct 21, 2026, 11:10 AM UTC

    An incident has been identified. We are actively investigating to restore services.

  2. monitoring Oct 21, 2026, 06:38 PM UTC

    A fix has been implemented. We are actively monitoring to ensure full restoration of services.

  3. resolved Oct 24, 2026, 08:08 AM UTC

    The incident has been fully resolved and all services are operational.

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