Primer experienced a minor incident on July 16, 2026 affecting Primer Dashboard, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:49 AM UTC
Status: Investigating We are experiencing issues with Primer Dashboard. We will provide further details as it becomes available. Affected components Primer Dashboard (Degraded performance)
- identified Jul 16, 2026, 09:19 AM UTC
Status: Identified We have identified the cause of the issue and are working to have it fixed. Affected components Primer Dashboard (Degraded performance)
- monitoring Jul 16, 2026, 09:33 AM UTC
Status: Monitoring We have fixed the issue, and Primer Dashboard is no longer impacted. We continue to monitor it and will provide another update, shortly. Affected components Primer Dashboard (Operational)
- monitoring Jul 16, 2026, 10:10 AM UTC
Status: Monitoring We're seeing a significant recovery, with most requests now succeeding. Some users may still experience slower load times and occasional errors while we continue working toward full resolution. We'll provide another update shortly. Affected components Primer Dashboard (Degraded performance)
- resolved Jul 16, 2026, 10:36 AM UTC
Status: Resolved All services are within normal levels. Affected components Primer Dashboard (Operational)