Resolved after 3 hours 26 minutes, affecting REST Content Delivery API and GraphQL Content Delivery API and 1 more, on August 24, 2026.
The incident has now been resolved. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Aug 24, 2026, 10:09 AM UTC
Some customers are experiencing issues with the Prepr UI, MCP Server, GraphQL API, and Content Delivery. We’re investigating and will provide an update as soon as possible. Thank you for your patience.
- investigating Aug 24, 2026, 10:45 AM UTC
The issue has been identified and a fix is implemented.
- resolved Aug 24, 2026, 11:04 AM UTC
We've now resolved the incident. Thanks for your patience.
- investigating Aug 24, 2026, 11:08 AM UTC
Some customers are experiencing issues with the Prepr UI, MCP Server, GraphQL API, and Content Delivery. We’re investigating and will provide an update as soon as possible. Thank you for your patience.
- investigating Aug 24, 2026, 11:35 AM UTC
One of our suppliers is experiencing unusually high traffic. We are rerouting traffic through an alternative transit provider to minimize any impact on our services.
- resolved Aug 24, 2026, 01:35 PM UTC
The incident has now been resolved. Thank you for your patience and understanding.
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