Resolved after 2 hours 2 minutes, affecting Editing interface, on September 3, 2026.
We have bypassed the issue that was causing "1015"-errors when accessing the Prepr UI. Since implementing the temporary fix, the UI has remained available. We are continuing to investigate the underlying issue and will keep this incident open for now. Further updates will be provided once a permanent fix has been deployed.
Affected components
Update timeline
- investigating Sep 03, 2026, 05:35 AM UTC
Some users are currently experiencing issues accessing the Prepr UI. The UI may be temporarily unavailable, and users may encounter a 1015 error. We are aware of the incident and are actively working to resolve the issue. We appreciate your patience and understanding. Further updates will be published on this status blog.
- identified Sep 03, 2026, 05:41 AM UTC
We’ve confirmed an issue affecting access to the Prepr UI. Our team is actively investigating and working to resolve the issue as quickly as possible.
- investigating Sep 03, 2026, 06:51 AM UTC
We have bypassed the issue that was causing "1015"-errors when accessing the Prepr UI. Since implementing the temporary fix, the UI has remained available. We are continuing to investigate the underlying issue and will keep this incident open for now. Further updates will be provided once a permanent fix has been deployed.
- resolved Sep 03, 2026, 07:38 AM UTC
We've now resolved the incident. Thanks for your patience.
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