Resolved after 1 hour 8 minutes, affecting Editing interface, on November 3, 2026.
The incident has been resolved, and the Prepr UI is fully operational again. We will continue to monitor the situation to ensure everything remains stable. If you experience any further issues, please don’t hesitate to contact Prepr Support. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Nov 03, 2026, 09:32 AM UTC
Users may experience limited availability of our Prepr UI. Those users encounter 504 Gateway Timeout errors when accessing the Prepr UI. Our team is currently investigating the issue and working to identify the cause. We will provide further updates as soon as more information becomes available.
- identified Nov 03, 2026, 09:34 AM UTC
We've confirmed there is a problem, we're working to resolve it.
- monitoring Nov 03, 2026, 09:44 AM UTC
The Prepr UI has been recovered, and availability is returning to normal. We are continuing to monitor the situation and will investigate what caused the disruption.
- resolved Nov 03, 2026, 10:41 AM UTC
The incident has been resolved, and the Prepr UI is fully operational again. We will continue to monitor the situation to ensure everything remains stable. If you experience any further issues, please don’t hesitate to contact Prepr Support. Thank you for your patience and understanding.
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