There were 3 Practice Better outages since February 11, 2026 totaling 25h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some AI Charting Assistant summaries may experience delays in processing.
Processing times for the AI Charting Assistant have returned to normal. All summaries should now generate without delay. Thank you for your patience and understanding while we worked through this issue.
We are currently experiencing an issue on the Documents section of the portal. We expect to have it resolved in the next 30 minutes.
This incident has been resolved. A reload of the portal may be required.
We are currently investigating an issue affecting PB Payments where some customers may be unable to view their balance and payout information. Payment processing is not affected — all payments continue to work normally. We'll provide updates as we have more information.
This incident has been resolved.
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