Practice Better experienced a major incident on February 24, 2026 affecting Web Portal, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- identified Feb 24, 2026, 06:51 PM UTC
We are currently experiencing an issue on the Documents section of the portal. We expect to have it resolved in the next 30 minutes.
- resolved Feb 24, 2026, 08:04 PM UTC
This incident has been resolved. A reload of the portal may be required.