Practice Better incident
PB Payments Payout Balance Visibility Issue
Affected components
Stripe
Update timeline
- investigating Feb 11, 2026, 09:40 PM UTC
We are currently investigating an issue affecting PB Payments where some customers may be unable to view their balance and payout information. Payment processing is not affected — all payments continue to work normally. We'll provide updates as we have more information.
- resolved Feb 12, 2026, 06:25 PM UTC
This incident has been resolved.
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