Practice Better experienced a major incident on August 24, 2026 affecting Web Portal, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Web Portal
Update timeline
- investigating Aug 24, 2026, 05:07 PM UTC
We are investigating reports of degraded performance while accessing the web portal and mobile app. We will provide updates once more information is available.
- investigating Aug 24, 2026, 05:29 PM UTC
We are continuing to investigate this issue.
- resolved Aug 24, 2026, 05:30 PM UTC
This incident has been resolved.