Practice Better incident

DrFirst Disruption

Major Resolved View vendor source →

Practice Better experienced a major incident on September 22, 2026 affecting DrFirst, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 07:49 PM UTC
Resolved
Sep 22, 2026, 10:13 PM UTC
Duration
2h 24m
Detected by Pingoru
Sep 22, 2026, 07:49 PM UTC

Affected components

DrFirst

Update timeline

  1. identified Sep 22, 2026, 07:49 PM UTC

    We're aware that the DrFirst e-prescribing integration is currently not loading for some users. Our team has identified the issue and is actively working on a fix. We'll update this status as soon as it's resolved. Thank you for your patience.

  2. resolved Sep 22, 2026, 10:13 PM UTC

    This incident has been resolved.