Private Practice Software incident

Important Update from PPS Support - Service Disruption

Ongoing since 02:18 PM UTC, affecting PPS Hosted and PPS - ABC Cloud.

identified Nov 09, 2026, 02:33 PM UTC

We've confirmed there is a problem, we're working to resolve it.

Started
Nov 09, 2026, 02:18 PM UTC
Resolved
Ongoing
Duration
● 1h 27m
Detected by Pingoru
Nov 09, 2026, 02:18 PM UTC

Affected components

PPS HostedPPS - ABC Cloud

Update timeline

  1. investigating Nov 09, 2026, 02:18 PM UTC

    Somme clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.

  2. identified Nov 09, 2026, 02:33 PM UTC

    We've confirmed there is a problem, we're working to resolve it.

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