Poplapay experienced a critical incident on July 19, 2025 affecting Nets Denmark, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Nets Denmark
Update timeline
- investigating Jul 19, 2025, 10:14 PM UTC
We are currently investigating authorization processing issues at Nets Denmark acquirer side. The authorization processing issue have started approximately 00:55 EEST.
- monitoring Jul 19, 2025, 10:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 19, 2025, 11:04 PM UTC
This incident has been resolved. The issue ended around 01:40 EEST.