Poplapay incident
Elevated error rates for Danish Visa transactions
Poplapay experienced a minor incident on September 29, 2026 affecting Nets Denmark, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Nets Denmark
Update timeline
- investigating Sep 29, 2026, 10:40 AM UTC
We are seeing elevated error rates on Visa transactions for Danish DKK transactions
- monitoring Sep 29, 2026, 11:04 AM UTC
Issue resolved around 12.45 CEST
- resolved Sep 29, 2026, 11:56 AM UTC
This incident has been resolved.