Poplapay experienced a minor incident on November 10, 2025 affecting Payment Backend, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Backend
Update timeline
- investigating Nov 10, 2025, 12:20 PM UTC
We are seeing elevated error rates in authorizations. These look to be caused by upstream issues. We are investigating further.
- monitoring Nov 10, 2025, 12:27 PM UTC
The errors seem to be related to an ongoing incident at Nordea.
- resolved Nov 10, 2025, 12:46 PM UTC
We are no longer seeing elevated error rates since 14:20.