Poll Everywhere incident

SAML Authorization Issue

Major Resolved View vendor source →

Poll Everywhere experienced a major incident on September 8, 2025 affecting PollEverywhere.com and PollEv.com and 1 more component, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2025, 07:05 PM UTC
Resolved
Sep 08, 2025, 11:28 PM UTC
Duration
4h 23m
Detected by Pingoru
Sep 08, 2025, 07:05 PM UTC

Affected components

PollEverywhere.comPollEv.comApps and integrations

Update timeline

  1. investigating Sep 08, 2025, 07:05 PM UTC

    We are currently investigating an issue related to SAML authorization. This will impact users attempting to sign in using SSO.

  2. investigating Sep 08, 2025, 07:24 PM UTC

    The root cause has been identified and fixed. All sign in attempts via SAML/SSO should now work as expected.

  3. resolved Sep 08, 2025, 11:28 PM UTC

    This incident has been resolved.