Poll Everywhere experienced a minor incident on May 26, 2026 affecting pe.app, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
pe.app
Update timeline
- identified May 26, 2026, 03:31 AM UTC
We've identified a disruption with our AI models. Our third-party service provider, Google, has discontinued the large language model used to generate poll content. We are working to migrate to a different model. During this time, AI features in Poll Everywhere 2.0 are unavailable. This issue does not affect Poll Everywhere 1.0.
- resolved May 26, 2026, 04:43 AM UTC
We have migrated to a comparable or equivalent model to the deprecated model. We will be taking further steps to understand this type of issue and prevent similar types of issues in the future. This issue started May 25, 2026 at midnight (i.e., 12:01am) PT.