Poll Everywhere incident

Poll Everywhere 2.0 billing links go to "stripe.com"

Poll Everywhere experienced a notice incident on January 26, 2026 affecting pe.app and Stripe API, lasting 2h 55m. The incident has been resolved; the full update timeline is below.

Started: Jan 26, 2026, 06:09 PM UTC
Resolved: Jan 26, 2026, 09:05 PM UTC
Duration: 2h 55m
Detected by Pingoru: Jan 26, 2026, 06:09 PM UTC

Affected components

pe.appStripe API

Update timeline

identified Jan 26, 2026, 06:09 PM UTC

We've identified an issue where some billing emails and links on Poll Everywhere 2.0 go to "checkout.stripe.com", "buy.stripe.com", or "billing.stripe.com", or Stripe, our payment processor, instead of billing.pe.app. We're working on resolving the issue. In the interim, these links are safe. If you are curious about the authenticity of any email or link, please contact [email protected].
resolved Jan 26, 2026, 09:05 PM UTC

This has been resolved