Poll Everywhere experienced a major incident on July 16, 2026 affecting pe.app, lasting 5h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 16, 2026, 08:23 AM UTC
We are currently investigating higher error rates when trying to authenticate
- identified Jul 16, 2026, 08:32 AM UTC
Follow https://status.workos.com/incidents/b52fkqjzcl20 for details and updates
- monitoring Jul 16, 2026, 10:18 AM UTC
Things look to be improving, continue to check https://status.workos.com/incidents/b52fkqjzcl20 for details and updates
- resolved Jul 16, 2026, 01:24 PM UTC
This issue, which was the result of an issue with WorkOS, our third-party service provider, has been resolved.
- postmortem Jul 19, 2026, 10:10 PM UTC
WorkOS, our third-party service provider, has published a [postmortem on this incident](https://workos.com/blog/service-disruption-on-july-16-2026). At Poll Everywhere, we take into account all incidents related to third-party service providers in our regular vendor review process. If you have any questions about this incident, please reach out to [[email protected]](mailto:[email protected]) or contact your CSM.