- Detected by Pingoru
- Aug 07, 2025, 04:54 PM UTC
- Resolved
- Aug 07, 2025, 07:59 PM UTC
- Duration
- 3h 5m
Affected: PollEverywhere.com
Timeline · 3 updates
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identified Aug 07, 2025, 04:54 PM UTC
We have identified an issue where users attempting to upgrade their plans on polleverywhere.com are being redirected to pe.app. We are actively working on a fix and apologize for any inconvenience.
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identified Aug 07, 2025, 07:58 PM UTC
We are continuing to work on a fix for this issue.
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resolved Aug 07, 2025, 07:59 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 04, 2025, 03:03 PM UTC
- Resolved
- Aug 04, 2025, 03:40 PM UTC
- Duration
- 36m
Affected: PollEverywhere.com
Timeline · 4 updates
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identified Aug 04, 2025, 03:03 PM UTC
We are currently working on the issue.
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identified Aug 04, 2025, 03:05 PM UTC
We are continuing to work on the fix.
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identified Aug 04, 2025, 03:09 PM UTC
We are continuing to work on a fix for this issue.
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resolved Aug 04, 2025, 03:40 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 31, 2025, 07:06 PM UTC
- Resolved
- Jul 31, 2025, 07:17 PM UTC
- Duration
- 10m
Affected: Apps and integrations
Timeline · 2 updates
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investigating Jul 31, 2025, 07:06 PM UTC
We are currently investigating an issue with our Google Slides integration and users being unable to login to Polleverywhere.
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resolved Jul 31, 2025, 07:17 PM UTC
An update to Google Chrome has possibly turned off 3rd party cookies by default. The Poll Everywhere Google Slides plugin requires 3rd party cookies to present Poll Everywhere Activities. Enable 3rd party cookies to restore this functionality.
Read the full incident report →
- Detected by Pingoru
- Jul 17, 2025, 06:06 PM UTC
- Resolved
- Jul 18, 2025, 03:48 PM UTC
- Duration
- 21h 41m
Affected: pe.app
Timeline · 3 updates
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investigating Jul 17, 2025, 06:06 PM UTC
We are currently investigating the issue
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identified Jul 18, 2025, 03:48 AM UTC
We have identified the root cause and are working on a fix.
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resolved Jul 18, 2025, 03:48 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 12, 2025, 06:42 PM UTC
- Resolved
- Jun 12, 2025, 08:21 PM UTC
- Duration
- 1h 38m
Affected: PollEverywhere.comWorkOS AuthKitWorkOS SSOpe.app
Timeline · 3 updates
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investigating Jun 12, 2025, 06:42 PM UTC
A third-party service provider, Google Cloud, is experiencing difficulties. During this time, AI poll creation features on PollEverywhere.com are unavailable, pe.app sign-in is unavailable, and WorkOS directory sync (SCIM) is unavailable. We are monitoring the service for restoration and will provide an update when services are restored.
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investigating Jun 12, 2025, 06:49 PM UTC
We're continuing to monitor the issue. WorkOS now reports a major outage across all platforms. WorkOS is a decedent third-party service provider from Google Cloud. We do not have an estimate on service restoration for the affected services, but we are continuing to monitor the situation.
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resolved Jun 12, 2025, 08:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 06, 2025, 07:05 AM UTC
- Resolved
- Jun 06, 2025, 07:42 AM UTC
- Duration
- 37m
Affected: pe.app
Timeline · 3 updates
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investigating Jun 06, 2025, 07:05 AM UTC
We are currently investigating this issue, users may not be able to access their Polls or Questions.
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investigating Jun 06, 2025, 07:32 AM UTC
We're continuing to investigate the problem with pe.app.
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resolved Jun 06, 2025, 07:42 AM UTC
The issue loading polls on pe.app has been resolved. The issue started at 17:48 PDT on June 5th, 2025, and was resolved on 00:39 PDT on June 6th, 2025.
Read the full incident report →
- Detected by Pingoru
- May 29, 2025, 03:17 AM UTC
- Resolved
- May 29, 2025, 08:44 PM UTC
- Duration
- 17h 27m
Affected: PollEverywhere.comPollEv.comApps and integrations
Timeline · 3 updates
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investigating May 29, 2025, 03:17 AM UTC
A small portion of requests are experiencing elevated errors, we're currently investigating.
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monitoring May 29, 2025, 03:49 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved May 29, 2025, 08:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 22, 2025, 03:55 PM UTC
- Resolved
- May 22, 2025, 08:38 PM UTC
- Duration
- 4h 43m
Affected: PollEverywhere.com
Timeline · 3 updates
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investigating May 22, 2025, 03:55 PM UTC
We are currently investigating the issue.
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identified May 22, 2025, 05:18 PM UTC
Root cause of the issue has been identified and engineers have been assigned to look into the issue. We apologize for any inconvenience.
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resolved May 22, 2025, 08:38 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 30, 2025, 05:02 PM UTC
- Resolved
- Apr 30, 2025, 05:15 PM UTC
- Duration
- 12m
Affected: pe.app
Timeline · 2 updates
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identified Apr 30, 2025, 05:02 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Apr 30, 2025, 05:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2025, 02:04 PM UTC
- Resolved
- Apr 28, 2025, 02:16 PM UTC
- Duration
- 11m
Affected: pe.app
Timeline · 2 updates
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investigating Apr 28, 2025, 02:04 PM UTC
We're experiencing a problem with an external service provider when creating polls using AI in the Poll Everywhere 2.0 platform.
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resolved Apr 28, 2025, 02:16 PM UTC
We've identified and resolved the issue affecting an external service provider and AI in the Poll Everywhere 2.0 platform.
Read the full incident report →
- Detected by Pingoru
- Apr 25, 2025, 01:35 PM UTC
- Resolved
- Apr 25, 2025, 02:32 PM UTC
- Duration
- 56m
Affected: PollEverywhere.com
Timeline · 3 updates
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investigating Apr 25, 2025, 01:35 PM UTC
We received reports that some users are unable to process payments and are currently investigating this issue.
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identified Apr 25, 2025, 02:15 PM UTC
The issue has been identified and a fix is currently being implemented
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resolved Apr 25, 2025, 02:32 PM UTC
We have resolved the issue with payments.
Read the full incident report →
- Detected by Pingoru
- Apr 21, 2025, 04:35 PM UTC
- Resolved
- Apr 25, 2025, 05:38 PM UTC
- Duration
- 4d 1h
Affected: Apps and integrations
Timeline · 8 updates
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investigating Apr 21, 2025, 04:35 PM UTC
We are currently investigating this issue.
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investigating Apr 21, 2025, 04:36 PM UTC
We are continuing to investigate this issue.
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identified Apr 21, 2025, 06:13 PM UTC
We have identified the root cause of the issue. Google has recently updated their Google Slides presentations in a way that requires us to make adjustments to the way our Slides extension works. A fix is currently being worked on by our engineering team, we apologize for the inconvenience.
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monitoring Apr 21, 2025, 06:40 PM UTC
We have submitted a fix to the Google Web Store and we're waiting for approval. We will submit a fix to the Microsoft Edge Store shortly.
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monitoring Apr 22, 2025, 01:46 PM UTC
We have submitted a fix to the Microsoft Edge store. We're now waiting for approval for both Google and Microsoft web stores. We will provide further updates as soon as we can.
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monitoring Apr 23, 2025, 04:15 PM UTC
We continue to wait for approval on both our Google Chrome and Microsoft Edge extension updates. We will provide further status updates as soon as we can, and we apologize for this inconvenience.
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monitoring Apr 24, 2025, 01:48 PM UTC
We have resolved the Google Slides presenting issue for the Google Chrome Extension after our submission was approved. We are still pending approval for our Microsoft Edge extension update. We will provide further updates as soon as we can.
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resolved Apr 25, 2025, 05:38 PM UTC
We have resolved the Google Slides presenting issue. This is currently live for the Google Chrome and Microsoft Edge extensions.
Read the full incident report →
- Detected by Pingoru
- Apr 03, 2025, 05:49 PM UTC
- Resolved
- Apr 10, 2025, 11:08 PM UTC
- Duration
- 7d 5h
Affected: Apps and integrations
Timeline · 13 updates
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2025, 05:16 PM UTC
- Resolved
- Mar 31, 2025, 06:15 PM UTC
- Duration
- 58m
Timeline · 3 updates
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monitoring Mar 31, 2025, 05:16 PM UTC
We are currently seeing an issue with Talkdesk where customer service phone calls are not being routed to our agents. If you need to contact customer support, please use our email form here: https://www.polleverywhere.com/contact/support You can find out more on Talkdesk's status page: https://status.talkdesk.com/
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monitoring Mar 31, 2025, 06:14 PM UTC
Talkdesk has resolved the issue, and we are now receiving customer service calls again.
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resolved Mar 31, 2025, 06:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 30, 2025, 06:25 PM UTC
- Resolved
- Mar 30, 2025, 07:01 PM UTC
- Duration
- 36m
Affected: PollEverywhere.comPollEv.com
Timeline · 3 updates
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investigating Mar 30, 2025, 06:25 PM UTC
We are currently investigating this issue.
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identified Mar 30, 2025, 06:46 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Mar 30, 2025, 07:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 26, 2025, 07:41 PM UTC
- Resolved
- Mar 21, 2025, 06:30 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Mar 26, 2025, 07:41 PM UTC
An update to our deployment infrastructure introduced a case where a user loading a pe.app page at the time a deployment was occurring would result was a page with no assets (CSS / JS).
Read the full incident report →
- Detected by Pingoru
- Mar 17, 2025, 07:29 PM UTC
- Resolved
- Mar 17, 2025, 07:49 PM UTC
- Duration
- 19m
Affected: PollEverywhere.comPollEv.compe.appApps and integrations
Timeline · 2 updates
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investigating Mar 17, 2025, 07:29 PM UTC
We are currently investigating an issue with degraded performance across the website.
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resolved Mar 17, 2025, 07:49 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 17, 2025, 08:59 PM UTC
- Resolved
- Feb 17, 2025, 09:41 PM UTC
- Duration
- 42m
Affected: PollEverywhere.com
Timeline · 2 updates
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identified Feb 17, 2025, 08:59 PM UTC
The issue has been identified and a fix is going out.
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resolved Feb 17, 2025, 09:41 PM UTC
The issue regarding Create a AI in polleverywhere.com has been resolved
Read the full incident report →
- Detected by Pingoru
- Feb 10, 2025, 08:36 PM UTC
- Resolved
- Feb 10, 2025, 08:45 PM UTC
- Duration
- 9m
Affected: PollEverywhere.comPollEv.com
Timeline · 2 updates
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investigating Feb 10, 2025, 08:36 PM UTC
We are currently investigating an issue where users are getting a 403 error when singing in through single sign-on.
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resolved Feb 10, 2025, 08:45 PM UTC
We found the cause of the issue and are currently pushing out a fix.
Read the full incident report →
- Detected by Pingoru
- Jan 17, 2025, 05:58 PM UTC
- Resolved
- Jan 17, 2025, 08:08 PM UTC
- Duration
- 2h 9m
Affected: PollEverywhere.com
Timeline · 4 updates
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investigating Jan 17, 2025, 05:58 PM UTC
We are currently investigating an issue where users are unable to create new accounts using Google Single Sign-On. We believe this has been an issue since roughly around May 30th 2024.
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identified Jan 17, 2025, 07:19 PM UTC
We have identified the issue and are making the updates to resolve this. As a work around to this issue, navigate to polleverywhere.com/signup to create a new account with a Google Sign In.
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identified Jan 17, 2025, 07:22 PM UTC
We have identified the issue and are making the updates to resolve this. As a work around to this issue, navigate to polleverywhere.com/signup to create a new account with a Google Sign In.
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resolved Jan 17, 2025, 08:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 10, 2025, 03:54 PM UTC
- Resolved
- Jan 10, 2025, 11:11 PM UTC
- Duration
- 7h 16m
Affected: Apps and integrations
Timeline · 3 updates
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identified Jan 10, 2025, 03:54 PM UTC
We are currently investigating a login outage on the mobile participant apps. Users are experiencing a 'Page not found' error when attempting to authenticate after being redirected to their browser. We believe this has been an issue roughly since December 17th 3pm PST. This error is caused by a failure to carry over required iOS and Android files over to an architecture simplification that was made in the pollev.com web app.
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monitoring Jan 10, 2025, 10:52 PM UTC
A fix for this issue has been implemented for both iOS and Android. The Android and iOS apps will free up their app cache and resolve issue without intervention. As such, the rollout will not be immediate. If this is still occurring, the fastest way to resolve this issue is to delete the app and redownload. Otherwise, the issue will mend itself once the rollout is 100% complete.
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resolved Jan 10, 2025, 11:11 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 14, 2024, 04:48 AM UTC
- Resolved
- Dec 13, 2024, 11:00 PM UTC
- Duration
- —
Timeline · 1 update
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resolved Dec 14, 2024, 04:48 AM UTC
Surveys are showing an error page.
Read the full incident report →
