Poll Everywhere incident

Tax calculation error

Minor Resolved View vendor source →
Started
May 04, 2026, 08:28 AM UTC
Resolved
Apr 30, 2026, 03:00 PM UTC
Duration
Detected by Pingoru
May 04, 2026, 08:28 AM UTC

Update timeline

  1. resolved May 04, 2026, 08:28 AM UTC

    A small number of customers may have encountered an error upgrading their plans as a result of a tax calculation issue. This issue has been resolved, but the upgrade process will not automatically retry to prevent erroneous charges. Please retry those upgrades. If you encounter any issues upgrading, please contact [email protected].

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