Poll Everywhere incident
Google Presenter Single and Multi-Slide Insert is down for some users
Poll Everywhere experienced a minor incident on September 4, 2025 affecting Apps and integrations, lasting 5d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2025, 08:48 PM UTC
We are currently investigating an issue with Single and Multi-slide insertion with Google Slides. This is probably related to unexpected UI updates to the Google Slides user interface. In particular, the Insert Image button may not be functioning normally. Until this is resolved, we recommend users insert one slide at a time and manually click the "Insert Image" button if available.
- investigating Sep 05, 2025, 05:16 AM UTC
We are currently investigating an issue with Single and Multi-slide insertion with Google Slides. This is probably related to unexpected UI updates to the Google Slides user interface. In particular, the Insert Image button may not be functioning normally. Until this is resolved, we recommend users insert one slide at a time and manually click the "Insert Image" button if available.
- investigating Sep 05, 2025, 04:18 PM UTC
We are currently investigating an issue with Single and Multi-slide insertion with Google Slides. This is probably related to unexpected UI updates to the Google Slides user interface. In particular, the Insert Image button may not be functioning normally. Until this is resolved, we recommend users insert one slide at a time and manually click the "Insert Image" button if available.
- identified Sep 08, 2025, 09:43 PM UTC
The issue has been identified and a fix has been submitted for review by third party services.
- resolved Sep 10, 2025, 04:23 PM UTC
The issue has now been resolved. Single and Multi-slide insertion with Google Slides should work as expected for both Google Chrome and Microsoft Edge.