Podium incident

Calls intermittently going straight to Voicemail and disconnecting

Minor Resolved View vendor source →

Podium experienced a minor incident on March 25, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 04:18 PM UTC
Resolved
Mar 25, 2026, 04:18 PM UTC
Duration
—
Detected by Pingoru
Mar 25, 2026, 04:18 PM UTC

Update timeline

  1. resolved Mar 25, 2026, 04:18 PM UTC

    Type: Incident Duration: 10 days, 5 hours and 36 minutes Affected Components: LeadDrive, Messaging, Mobile, Marketplace, Reviews, Surveys, AI Employee, Web Application, Phones, Payments, Public API, Podium Services, Contacts, Webchat, Bulk Messaging, Automations Mar 25, 16:18:46 GMT+0 - Identified - We have identified an issue causing calls going straight to voicemail intermittently and disconnecting and we are working on getting the issue fixed. Mar 26, 23:53:54 GMT+0 - Monitoring - We’ve implemented a series of fixes that address most scenarios where phone calls were going straight to voicemail. Phones should now be operating normally, and we’re continuing to investigate and resolve the remaining edge cases. May 5, 21:54:45 GMT+0 - Resolved - This incident has been resolved.