Podium experienced a minor incident on September 1, 2026, lasting 13d 23h. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Sep 01, 2026, 03:54 PM UTC
We are aware of an intermittent issue with inbox not updating in real time. we are investigating a resolution for this and will update as more information becomes available..
- monitoring Sep 01, 2026, 05:18 PM UTC
We implemented logs to better identify and address the issue and will continue to monitor for improvements..
- monitoring Sep 02, 2026, 03:20 PM UTC
We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue..
- resolved Sep 15, 2026, 03:15 PM UTC
This incident has been resolved..