Resolved after 3 hours 9 minutes, affecting REST APIs and XML and PSTN Calls, on July 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
REST APIs and XMLPSTN Calls
Update timeline
- investigating Jul 20, 2026, 06:05 AM UTC
Dear Valued Customers, We are currently observing intermittent call failures affecting both inbound and outbound calls to India. Our team is actively working with our carrier partner to identify the root cause and restore service as quickly as possible. We will provide our next update within the next 30 minutes.
- monitoring Jul 20, 2026, 06:15 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 20, 2026, 09:15 AM UTC
This incident has been resolved.
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