Plivo incident

Intermittent Call failures towards India

Resolved after 25 minutes, on October 10, 2026.

monitoring Oct 10, 2026, 08:25 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 10, 2026, 08:09 AM UTC
Resolved
Oct 10, 2026, 08:34 AM UTC
Duration
25m
Detected by Pingoru
Oct 10, 2026, 08:09 AM UTC

Update timeline

  1. investigating Oct 10, 2026, 08:09 AM UTC

    Dear Valued Customers, We are currently observing intermittent call failures affecting outbound calls to India. Our team is actively working with our carrier partner to identify the root cause and restore service as quickly as possible. We will provide our next update within the next 30 minutes.

  2. identified Oct 10, 2026, 08:25 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 10, 2026, 08:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 10, 2026, 08:34 AM UTC

    This incident has been resolved.

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