Plivo incident

Outbound Call Failures for Specific 9180 Caller IDs

Resolved after 1 hour 44 minutes, affecting Voice, Asia, on June 30, 2026.

monitoring Jun 30, 2026, 09:38 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 30, 2026, 08:00 AM UTC
Resolved
Jun 30, 2026, 09:45 AM UTC
Duration
1h 44m
Detected by Pingoru
Jun 30, 2026, 08:00 AM UTC

Affected components

Voice, Asia

Update timeline

  1. investigating Jun 30, 2026, 08:00 AM UTC

    Dear Valued Customer, We are observing inbound and outbound call failures in the India region. Calls from 9180 caller IDs are impacted. All other services are operating normally. We are working with out carrier partners to restore the service.

  2. monitoring Jun 30, 2026, 09:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 30, 2026, 09:45 AM UTC

    This incident has been resolved.

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