Plivo incident

Intermittent Outbound call failures in India region for 9180 series

Minor Resolved View vendor source →

Plivo experienced a minor incident on June 12, 2026 affecting PSTN Calls, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 05:21 AM UTC
Resolved
Jun 12, 2026, 09:13 AM UTC
Duration
3h 52m
Detected by Pingoru
Jun 12, 2026, 05:21 AM UTC

Affected components

PSTN Calls

Update timeline

  1. investigating Jun 12, 2026, 05:21 AM UTC

    Dear Valued Customer, We are observing intermittent outbound call failures in the India region. Calls from specific series of 9180 Caller IDs are impacted. All other services are operating normally. We are working with our carrier partner to resolve this

  2. resolved Jun 12, 2026, 09:13 AM UTC

    This incident has been resolved.